Effective Date: October 1, 2025

Sorrel Veterinary Service (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We do not sell products directly through our website. However, we may collect limited information to help us serve you, including:

• Personal Information You Provide:

  • Name

  • Phone number

  • Email address

  • Location or address (if provided for service inquiries)

  • Details about your horse relevant to scheduling or treatment

• Non-Personal Information (Automatically Collected):

  • Browser type, operating system, and device information

  • IP address

  • Pages visited on our site

  • Date and time of your visit

2. How We Use Your Information

We use the information we collect for:

• Responding to your inquiries or appointment requests

• Communicating about our services

• Improving our website and client experience

• Meeting legal or regulatory requirements

We do not share or sell your information with third parties for marketing purposes.

3. Sharing of Information

We may share limited information only in the following cases:

• Service Providers: With trusted vendors who assist in operating our website or scheduling services, under confidentiality agreements.

• Legal Requirements: If required by law, regulation, or legal process.

• Business Transfers: In the event of a business merger or transfer, your information may be included as part of business assets.

4. Data Security

We implement reasonable safeguards to protect your information. While no online system can be completely secure, we take appropriate measures to reduce risks of unauthorized access, disclosure, or misuse.

5. Cookies and Analytics

Our website may use cookies or analytics tools to improve performance and understand visitor behavior. You can adjust your browser settings to refuse cookies, but some features may not function properly.

6. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

7. Children’s Privacy

Our services are directed toward adult horse owners. We do not knowingly collect personal information from children under 13.

8. Your Rights (Wisconsin Residents)

If you are a Wisconsin resident, you have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request that we delete your information, subject to legal or regulatory obligations

To exercise these rights, please contact us using the information below.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Sorrel Veterinary Service
2725 9th Ave
Chetek, WI 54728-8007

Phone: (715) 642-0112
Email: SorrelVetService@Gmail.com